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Relieve Pain & Restore Movement with Backcare in Coffs Harbour

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At Health on High, managing back or neck pain is a fundamental part of what we do. For decades, patients have known us as Coffs Physiotherapy & Backcare, a name still recognised across the community for focused spinal treatment. Today, as part of Health on High, we continue that legacy with advanced physiotherapy for people living with back or neck pain, a spinal condition or recovering from injury.
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Advanced Tools, Personalised Treatment

Targeted Backcare That Goes Beyond Pain Relief

Whether it’s a stiff lower back or sore neck from sitting at a desk all day, pain after sport or recovery following surgery, spine related problems affect people of all ages. Our approach is designed wherever possible to identify and treat the underlying causes of spinal pain for improved control and longer term independence.

Every program begins with a comprehensive spinal assessment to determine underlying causes. Using tools like Real Time Ultrasound Imaging (RTUI), we assess deep core muscle function and spinal stability. From there, your physiotherapist develops a personalised plan that may include manual therapy, joint mobilisation, soft tissue techniques, posture correction, movement retraining, dry needling, laser therapy or strapping. We also provide ergonomic education for homes and workplaces as well as advice on sleep arrangements, such as pillow and mattress recommendations.

Ongoing monitoring and adjustments to your treatment plan ensure that care evolves with your progress, supporting recovery, pain relief and improved function.

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Restoring Strength, Protecting Spines

The Benefits of Backcare From A Compassionate Team

Backcare goes beyond simply easing pain; it’s about equipping you with the tools to live well. At Health on High, patients who choose us for spinal physiotherapy experience:

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Evidence-based treatments, including manual therapy, deep trunk muscle core strengthening, dry needling and laser therapy, help reduce pain from acute injuries, chronic conditions, arthritis, and post-surgical recovery, allowing you to move with ease.
Core stability programs, movement retraining and posture correction improve spinal alignment and functional strength for long-term support.
Structured rehabilitation, strapping and support techniques speed recovery following injury or surgery.
Education on ergonomics, home/workplace setup, and sleep arrangements helps reduce recurrence of back problems and maintain spinal health.

Occasionally chronic back or neck pain becomes persistent. Assistance with how to manage ongoing chronic pain with an experienced physio with a special interest in chronic pain management can assist. For further information, please enquire.

Whether your goal is returning to sport, managing workplace demands, or moving comfortably every day, our backcare approach focuses on restoring movement and preventing future problems.

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Decades of Experience Using Modern Techniques

Get to Know Our Backcare Team & Approach

Backcare at Health on High is led by highly qualified physiotherapists who bring both advanced training and decades of practical experience to every appointment.

Working out of our purpose-built rehabilitation facilities, we combine manual therapy with exercise science and ergonomic coaching, and we review your progress at each visit. Patients also benefit from seamless collaboration across our multi-disciplinary allied health team, ensuring care that’s both comprehensive and holistic.

Faye Wiffen

APA Musculoskeletal Physiotherapist & Credentialed Hand Therapist

Sean Wiffen

Accredited Hand Therapist

Andrew McKenzie

Physiotherapist

Faye Wiffen

APA Musculoskeletal Physiotherapist & Credentialed Hand Therapist

Sean Wiffen

Accredited Hand Therapist

Andrew McKenzie

Physiotherapist

Targeted Backcare for Every Stage of Life

Who Can Benefit from Backcare at Health on High

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At Health on High Backcare, we help people of all ages address the underlying causes of spinal issues and restore freedom of movement. Our tailored programs are ideal for those who:
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Trusted for Generations

Treating Backs in Coffs Harbour Since 1994

Health on High began in 1994 as Coffs Physiotherapy and Backcare, founded by physiotherapist Faye Wiffen. More than 30 years on, our team still assesses and treats back and neck pain from our West High Street clinic, working alongside our hand therapists, exercise physiologists, occupational therapists and speech pathologists.

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Insights from Our Team

From tips on workstation setup to strategies for preventing recurring back pain, every article is grounded in evidence-based care and written by physiotherapists who understand the realities of living and working on the Coffs Coast.

Your Backcare Questions Answered

Experiencing back or neck pain or stiffness can raise a lot of questions. Here’s what clients most often ask about our backcare services at Health on High and how our programs can assist with pain relief and mobility.

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Backcare is a targeted branch of physiotherapy. Creating this division allows us to concentrate on spinal health, posture and mobility while still addressing broader musculoskeletal needs. Many clients benefit from integrated programs that combine targeted back treatment with general physiotherapy, helping improve overall movement and function.

No referral is required and you can book directly with us. A referral is only necessary if you’re accessing Medicare, WorkCover, or other funding programs. This makes it easy to book an appointment and get started sooner.

How long it takes depends on the cause of your back pain and your individual goals. Treatment is aimed at easing pain and restoring movement, and we will set realistic expectations at your first appointment. Many clients then follow a structured program that builds strength, improves posture and supports the spine.

Your Path to Stronger Spinal Health

Whether you know us as Health on High or remember us as Coffs Physiotherapy & Backcare, our commitment to spinal health is synonymous with care, personalised treatment and lasting results. Begin your journey towards a healthier back today.
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Faye Wiffen

APA Musculoskeletal Physiotherapist & Credentialed Hand Therapist

Faye has a Masters in Health Science, Manual & Manipulative Therapy, is an APA Musculoskeletal Physiotherapist, published researcher, Certified Hand Therapist (USA), Accredited Hand Therapist (AHTA), and member of SEPA. She offers extensive knowledge in the management of complex spinal and musculoskeletal conditions. Combined with her passion in managing upper limb conditions, early intervention can minimise ongoing harm and maximise recovery from any trauma or postsurgical to the shoulder down to the wrist/hand.
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Sean Wiffen

Accredited Hand Therapist [AHTA] with special interest in Upper Limb Rehab

Sean is an Accredited Hand Therapist (AHTA), trained in Nordic whole body physiotherapy, with extensive spinal rehabilitation experience. Did you know that weak shoulder rotator cuff muscles can be the cause of your neck pain/headaches? Sean’s approach combines technical precision with a strong focus on restoring correct body mechanics for pain-free everyday movement and function. Sean also has advanced skills in RTUI for assessing core stability and shoulder girdle muscles.
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Andrew McKenzie

Physiotherapist

Andrew has a special interest in managing chronic pain, especially relevant with back pain.